SPECIAL awards were made at a lunch hosted by family-owned business Squire’s Garden Centres, with a member of Squire’s Wokingham Liliya Sixsmith among those recognised for their efforts.
Colin, Chairman Emeritus, and Sarah Squire, Chairman, of the horticultural enterprise led the celebration, which each year recognises stand-out achievements through its Make a Difference (M.A.D.) scheme.
Sarah Squire said: “Our colleagues continue to impress with their kindness, dedication and willingness to go above and beyond.
“The M.A.D. awards shine a light on the incredible contributions made every day across our centres.
“My father and I are tremendously proud to recognise this and to work alongside such amazing colleagues.
“I extend my heartfelt thanks to all our team members for their passion and commitment to taking care of our customers and colleagues and delivering the best possible experience in our centres.”
Awards can be presented to individuals or teams, celebrating those who have truly excelled in delivering exceptional customer service, supported colleagues and customers and demonstrated the values of the Squire’s business.
This year, colleagues from a number of centres and departments were recognised for their dedication, quick thinking and, importantly, exceptional service.
Their efforts ranged from providing vital assistance in medical emergencies to going the extra mile to help customers and colleagues in need.
Liliya from Squire’s Wokingham gave up her weekend to support colleagues, helping to run the Café Bar kitchen to support some very large bookings so as not to disappoint customers.
At Squire’s Crawley colleagues provided outstanding customer service to a visiting SEN school, and at Squire’s Frensham the Cafe Bar team responded quickly, giving first aid when a customer stopped breathing.
Nominations are received throughout the year from colleagues or customers and highlight the care, professionalism and teamwork that define Squire’s Garden Centres.
The award recipients of the 2024 Make a Difference scheme were celebrated with a special lunch at Squire’s Badshot Lea, served by the Squire’s senior management team, where they were personally thanked for their contributions.
For information, visit: squiresgardencentres.co.uk
