READING BUSES has made a change to its app to help season ticket holders who are now working from home as a result of the new lockdown.
The company said that it is pausing all active tickets for seven days or more, to ensure no customer loses out.
It comes days after the company said that there would be no reduction in service levels during the month-long lockdown.
Chief executive officer Robert Williams was delighted to be able to make the move.
“We are keen not to disadvantage our customers during this second national lockdown,” he said.
“We have been working closely with our app supplier Passenger Transport Group to pause all active tickets with seven days or more left on them.
These can then be reactivated whenever customers need to travel again – although they will not be able to be subsequently paused again.”
