THAMES Water has partnered with Berkshire-based organisation, Berkshire Vision, to help more customers with visual impairments.
Residents are encouraged to sign up to its priority services register, PSR, which is a database of customers who struggle when their water supply is disrupted.
Olivia Worthington, partnerships lead at Thames Water, is proud of the partnership.
She said: “Working with Berkshire Vision means we’re able to help more people should they experience an issue with their water supply or require billing information to be communicated in a format tailored to their needs.”
Laura Mitchell, Berkshire Vision CEO, said she is pleased to be partnered with Thames Water.
She said: “Providing communication services tailored to their needs will help them in their daily lives and it also will help reassure them that Thames Water will support them during a water supply disruption.”
The new partnership is part of wider changes to the way Thames Water registers people for the PSR.
For more details, or to sign up, visit thameswater.co.uk
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