THE BOROUGH council will close its offices this Christmas, with revised hours throughout the festive season.
Offices will be open from 9am until 3pm on Christmas eve, but remain closed from Christmas Day until Monday, December 28. Normal hours of 9am until 5pm will resume on Wednesday, December 30. But New Year’s Eve will be marked with an early closure at 3pm.
The office will remain closed on New Year’s Day.
Out of hours help
The emergency out-of-hours telephone number during the holiday period is (0800) 212 111. Social services emergencies out-of-hours telephone number is (01344) 786 543.
To report out-of-hours repairs to council properties, call (0800) 515 287 for general repairs and (0800) 389 8789 for heating repairs and gas servicing.
The calls will be managed by the council’s out-of-hours call centre and passed to the appropriate contractor.
And the community mental health crisis team will be providing out-of-hours urgent care service, available on (0300) 365 9999.
Libraries
All Wokingham Borough Libraries will be closed on Christmas Day, Boxing Day, Sunday, December, 27, Monday, December 28, and New Year’s Day.
Wokingham Library will be open on Tuesday, December 29, and Wednesday, December 30, from 9.30am to 1.30pm.
Woodley Library will be open on Wednesday, December 30, from 9am to 1pm.
Lower Earley Library will be open on Christmas Eve and New Year’s Eve from 9.30am to 1.30pm.
Waste and recycling
The Civic Offices at Shute End in Wokingham will be open on the days stated above, with Covid-19 safe restrictions in place to allow residents to access essential waste and recycling items only.
Those purchasing blue bags or garden sacks will need to pay in advance on our website and then bring the receipt with them.
The only entry point will be via the main entrance off Biscoe Way, operating on a one in, one out basis.
All enquires will be triaged on arrival and visitors will be asked to provide track and trace details.
Social distancing must be followed at all times, with distancing signage in place as a reminder.
