THERE’S help available for anyone finding it hard to get to grips with their laptop.
Residents having difficulties accessing the online world can get support from volunteer experts at sessions throughout the borough.
An increasing number of people are fully or partially digitally excluded, and need help to understand their phone, laptop or tablet.
They may have limited or no access to the internet, or to the devices needed to carry out many tasks, and they may have difficulty communicating in today’s online world.
This could include managing a Universal Credit claim, or applying for discounts for council Help with all of these and more is available, and for those who need them, recycled devices can be obtained via Wokingham charities Share, and First Days Children’s Charity.
Volunteers will guide people through their device and how to access the online world, at:
Finchampstead Library on the second Friday of the month, from 10am to 11.30am
Call: 0118 908 8176
Lower Earley Library on the second Tuesday and fourth Monday of the month, from 10am to 11.30am
Call: 0118 931 2150
Twyford Library on the first Friday monthly, from 10am to 11.30am
Call: 0118 934 0800
Woodley Library on the first Monday and first Thursday monthly, from 10am to 11.30am
Call: 0118 969 0304
People can learn how to use the NHS App, order repeat prescriptions, use NHS 111 online, find NHS services, view their GP health record, book appointments, and get reminders and messages.
They can also find free technology support and information for disabled and older people, at:
Wokingham Library on the fourth Monday of the month, from 3.30pm to 4.30pm
Call: 0118 978 1368
And at:
Lower Earley Library on the fourth Friday monthly, from 10am to 11.30am
Call: 0118 931 2150
Information about recycled devices is available from the libraries.
For information, visit: https://www.wokingham.gov.uk/libraries/library-services/free-it-and-digital-help-sessions
