A COMMERCIAL vehicle dealership in Reading has opened its new state-of-the-art facility.
Rygor Commercials’ new £2 million home is located on Worton Grange Industrial Park, a short way from their existing Rose Kiln Lane site.
The new dealership offers increased space for manoeuvrability and modern facilities, for an improved customer experience.
There is also an increase in workshop bays and extended opening hours
Sean Joyce, aftersales director at Rygor Reading, explained that although some things have changed, the service will remain the same.
“What hasn’t changed is our amazing team,” he said.
“They are on hand – as always – to keep customers at the heart of everything they do, from first contact to the successful completion of a first-fix visit.
“Our whole team looks forward to welcoming customers to our fantastic new site.”
Andy Chaloner, parts manager at Rygor Reading, started at the company in 1988 and has seen them go from humble beginnings in Wokingham to playing a part in designing the new facility.
“We were in a single workshop with a small parts department in Wokingham, in 2008 we moved to our current Rose Kiln Lane site with two workshops and a much bigger parts department. This was a great improvement, but we outgrew the site, especially the parking,” he said.
“Our new site is bigger than both previous sites put together with much more internal space and parking.
“I was pleased our directors gave me the opportunity to use my 41 years of parts experience to design the layout of the parts department, in the footprint supplied by the architect.”
There is now a separate van and truck workshop counter service, with a dedicated parts hub for Mr Chaloner and his team.
The dedicated truck workshop is able to fully maintain electric vehicles and it is complete with two separate pits, an ATF lane, tacho facilities and hard standing in the workshop area for larger trucks.
The site also features a specialist van workshop, so Rygor’s LCV customers will benefit from a bespoke MOT lane, and a ‘fast fit’ area focusing on express maintenance such as wiper blade changes, tyre tracking and wheel changes.
In addition to the aftersales and maintenance capability, those looking to buy a new or used Mercedes-Benz van will be welcomed to the site’s new sales showroom.
John Keogh, Rygor’s new managing director, said: “Our new showroom in Reading is the perfect shop window for the impressive range of traditional and electric vans, and our expert sales team continues to work with our customers, to offer forward-thinking and value-added vehicle solutions to meet their business needs.
“I know our Reading team is really looking forward to the start of an exciting new chapter at this incredible new site, and we can’t wait to hear what they have to say about working there, and also what our customers have to say about visiting.”
For more information, visit: rygor.co.uk
