NEW DOOR Real Estate is kicking the old habits that many estate agents tend to stick to. It’s a property management company that sets its focus on its clients, not its numbers.
New Door’s Directors Lisa Goddard and Danielle Murray say that their personable approach is what makes business better for their customers. “For us, property management is about sustaining a relationship going forward, and having open lines of communication with our landlords and tenants,” Lisa explains.
“We’re a boutique firm – but our smaller team doesn’t mean we’re not able to provide the service you’d expect from larger companies.”
Danielle adds the company is “proud to have such a warm, friendly relationship with all of our clients. We’re laid back, but skilled in what we do. Our clients know that we’re always just on the other end of the phone.”
New Door shrugs off what some might feel can be at times a cut-throat perspective when it comes to property management and sales. “We’re immensely proud of being female-led and by taking a different approach we believe it really sets us apart from your regular big corporate estate agents” explains Lisa. “We took our time to do our research and we were shocked to discover that a staggering 49% of British landlords are in-fact women with only 13% of estate agents companies being owned by women.”
New Door isn’t trying to reinvent the wheel when it comes to property management. They simply believe it can be done by taking a softer, adaptable approach. They’re also upfront about fees which can often be bones of contention where estate agents are concerned. New Door’s ethos of being open with costs from the get-go means clients are never surprised by hidden, extra or unanticipated costs. With three transparent service levels to choose from, landlords know what to expect from the moment they sign up and there are options to suit everyone’s budget.
From a landlord’s perspective, New Door might feel very different when compared to other property management companies. “It’s not always about getting that hard sale; it’s about the bits in between that you can’t measure and where we can help landlords on their journey” explains Danielle.
The company also looks to support the community, through sponsorships and other ventures. They’re passionate about local events and aim to maintain strong relationships within and around their focus areas. “Community and strong partnerships are really important to us” stresses Lisa.
New Door understands the persona of an estate agent can sometimes be construed less positively and they really are passionate about doing everything they can to change this. By looking at properties through the eyes of those who live in or own them, Lisa and Danielle realise that houses are homes and not just bricks and mortar. They’d love to help anyone in or around the Reading and Wokingham areas find happiness with their special places and would love to talk about how that might be possible.
For more information, or to get in touch with New Door, visit them online at www.new-door.co.uk or call 07359 238 373.
