This scam starts with a call “PRETENDING TO BE FROM YOUR BANKS SECURITY DEPARTMENT” and they tell you someone has attempted to make an unusual transaction on your account, but not to worry as they have stopped the transaction, but because your account has been compromised they need to set up a NEW SECURE ACCOUNT for you to protect your money.
THIS IS A SCAM
NO BANK IN THE UK
WILL EVER ASK YOU TO SET UP A SECURE ACCOUNT
If you receive a call like this, hang up, DO NOT GIVE OUT ANY PERSONAL DETAILS, they may seem convincing, they may know your name, they may tell you things that you think only your bank would know, but Scammers and their scams are getting cleverer, and you need to be aware of these things.
Call your bank, but use a different telephone from the one they called you on (if they called you on your landline, call the bank on your mobile), scammers are able to keep the phone lines open so you think you are speaking with your bank but you are probably still speaking with them.
DO NOT CALL ANY NUMBER THEY GIVE YOU
It is very important that you do not call the bank from a number these people give you, get the number from the back of your bank debit card, if you are unsure, GO TO YOUR BANK.
BANKS HAVE A DUTY OF CARE TO PROTECT US,
THEIR CUSTOMERS
There is a “Code of Practice” which every UK bank has signed up to and this Code of Practice dictates that Banks should have measures in place to detect suspicious transactions or activities that might indicate fraud or financial abuse. Some of the “Warning signs” include multiple chequebooks, sudden increased spending, Suspicious transfers to other accounts, multiple password attempts, logins from new devices, multiple geographical locations, or sudden changes to the operation of the account, which could include a large withdrawal or payment, a payment, or a series of payments to a new payee, or financial activity that matches a known method of fraud or financial abuse.
IF YOU HAVE TRANSFERRED MONEY TO A SCAMMER AND YOU HAVE NOT HAD YOUR MONEY REFUNDED TO YOU OR YOUR ACCOUNT THEN YOU MAY BE ENTITLED TO A REFUND AND WE CAN HELP – PLEASE CALL HYDROGARD LEGAL SERVICES ON: 08000 74 84 94 – THIS IS A FREEPHONE NUMBER (WE PAY FOR THE CALL).
Hydrogard Legal Services are registered with the FCA registration No. 829910 to carry out regulated claims management activities.
Next week Chris is speaking about the Thermodynamic Little Magic Box and how you can get your money back if you have been a victim of this type of scam.
If you want to discuss any purchase or scam that has affected you call Chris or his team on 08000 74 84 94
